Returns & Exchanges
We stand behind our products 100%. We’re confident that the quality of our merchandise will meet, if not exceed, your expectations.
If you're not completely satisfied with your purchase, we’ll gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. Please note that return shipping charges are non-refundable, unless the item received is incorrect or damaged. In that case, we ask that you contact us prior to sending the item back, so that we can provide you with a return shipping label and expedite your replacement order.
To return an item for any other reason, please contact us at firstname.lastname@example.org.
Returns are refunded in the original payment form, less shipping and handling. Returns sent via USPS that arrive with postage due will be returned to sender. Please note that "final sale" items are not returnable or exchangeable except for manufacturing defect.
After 30 days, we cannot accept returns or exchanges for any reason other than manufacturing defects.
We will make every effort to cancel an order before it is shipped. If we are unable to cancel your order, you can always return your order to us for a full refund of the merchandise value.
In some cases, it is possible cancel backordered items on your order, since they are not scheduled for immediate shipment. Please email us at email@example.com.
If an item goes on backorder we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.